All-in-One QA and PM
Connect your existing tools
Align VOC and QA
Auto-QA every call, ticket and live chat
Automate manual workflows
Audit conversations 3x faster
Give feedback to anyone, anywhere
Action-led performance management
Improve performance, at scale
Actionable insight, when you need it
Engage everyone in QA
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Automate workflows and evaluate faster
The complete QA & Performance Improvement Platform
Closing the loop between Insight and Improvement, EvaluAgent One-to-Ones & Actions seamlessly connects Quality Assurance with Performance Management to eliminate data silos and reduce the stresses on your managers and your agents.
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