On Tuesday 28th June we formally launched and provided a live demo of Conversation Analytics - the latest addition to our AI-Powered QA and Performance Improvement platform.
You'll see Conversation Analytics in action and we'll share how you can harness AI to evaluate every call, email, live chat and ticket and drive performance improvement within one platform.
In this webinar, Team EvaluAgent covers:
- How Conversation Analytics will help you automate compliance checks thanks to “Auto-QA” scorecards
- How to unlock actionable insight from every conversation and share it across the organisation
- And most importantly, how to use automated results within your existing EvaluAgent workflows to streamline QA and drive performance improvement.
Every Conversation Counts
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